Terms and Conditions

Cancellation of your Order

If the buyer wishes to cancel an order, notice of cancellation must be made within 24 hours of placing the order. However such cancellation shall be subject to a fee in respect of any work carried out by the seller up to the date of receipt of such notice (for example if materials are purchased in order to carry out a work). Where the buyer returns goods to the seller for reasons other than such goods being defective or faulty. The buyer is required to ensure that any goods being returned to the seller are safely and securely packaged to ensure that they are returned undamaged and suitable for re-sale. The seller is not responsible for the reimbursing of postage on either ends, and the price will be refunded minus the postage, if there is no fault with the item. The seller reserves the right to charge the buyer for any goods which it is unable to re-sell.s

Returns

Returns are accepted within 7 days from purchasing. Day of purchase is counted as first day. Simply contact us with your details, what item you would like to return and why and whether you would like an exchange or a refund. Price will be refunded minus returning fee of 50 euros as soon as returned goods are in our possession. Returning items either for a refund or exchange will be at your own cost.s

Faulty Goods

If the item is in some way faulty you will be entitled to a full refund or a replacement order providing that you contact us immediately by telephoning 00356 79860568 or emailing henfalz@gmail.com. Return the item to us in its original packaging and we will reimburse you for the cost of the return postage. Please note that we do not accept responsibility for the item while in transit and refunds will not be processed until the returned goods are in our possession. s

Customs and Taxes

For orders placed outside the Malta, please note that you are responsible for any import duties and clearance fees (where applicable) in your own country and to check the duties and clearance fees with your local authorities.

Shipping

Shipping charges: 10 euros worldwide.

Optional courier delivery worldwide: 20 euros

Delivery ouf pastels: courier delivery only worldwide: 50 euros

Items will be sent within 24 hours from receiving clear payment using MaltaPost. We will notify you by email once your prints are posted.

You can combine postage up to 3 prints. Each additional print will add 4 euros to total shipping cost. s